Privacy Policy

Last Revised: November 1, 2022

Starkey Hearing Foundation values our donors, volunteers, supporters and users of our website and takes your privacy seriously. This privacy policy (this “Privacy Policy”) governs the privacy practices of the Starkey Hearing Foundation (“Starkey Hearing Foundation,” “we,” “our,” or “us”) and applies to information you provide to us when you access our content or materials by accessing our website and/or our online platform located at (collectively, our “Site”). BY ACCESSING AND USING THE SITE, YOU AGREE TO THE INFORMATION USE AND COLLECTION TERMS OF THIS PRIVACY POLICY. WE HAVE THE RIGHT TO REVISE THIS POLICY AT ANY TIME. WE MAY NOT NOTIFY USERS INDIVIDUALLY IF WE CHANGE THIS PRIVACY POLICY. ANY CHANGES WILL BE EFFECTIVE WHEN POSTED. WE ENCOURAGE YOU TO CHECK THIS PRIVACY POLICY FREQUENTLY FOR CHANGES.

Donor Privacy Policy

We will respect the privacy of information that we are privileged to have about our donors. Our commitment to respect the privacy of our supporters extends to how we obtain, use, protect and share information about them. This privacy policy is intended to be applied in conjunction with related Starkey Hearing Foundation policies, including, but not limited to, our Donor Bill of Rights, which is incorporated herein by this reference.

Principals, Actions and Beliefs

  • We will hold strictly all information concerning donors and prospects, including names, addresses, names of beneficiaries, nature and value of estates, and amounts of provisions or gifts, unless a donor or prospect grants permission to use selective information for purposes of referral, testimonial, example, recognition or publicity.
  • We will not share, sell, rent or otherwise offer information about donors to other organizations except Starkey Hearing Foundation, unless consented to by the donor.
  • We contractually require any person or organization providing services to Starkey Hearing Foundation to protect the confidentiality of donor information.
  • We have procedures in place to limit access to information to those employees and volunteers who need to know such information in order to fulfill our mission.
  • We will use our best efforts to comply with the expressed wishes of any donor who does not want their name used in any promotional material, wishes their name removed from solicitation and other mailing lists or wishes to have their gifts or services be anonymous.
  • We will collect, use and share information about our donors among employees and volunteers only on a needs-to-know basis and for the sole purpose of carrying out Starkey Hearing Foundation’s mission.


Donor Bill of Rights

Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public and that donors and prospective donor can have full confidence in the not-for-profit organizations and causes they are asked to support, we declare that all donors have these rights:

  • The right to be informed of Starkey Hearing Foundation’s mission, of the way we use donated resources and of our capacity to use donations effectively for Starkey Hearing Foundation’s mission and purposes.
  • The right to be informed of the identity of those serving Starkey Hearing Foundation’s governing board and to expect the board to exercise prudent judgment in its stewardship responsibilities
  • The right to have access to Starkey Hearing Foundation’s most recent financial statements upon reasonable request.
  • The right to be assured their gifts will be used for the purpose for which they were given in the event the donor donates restricted funds.
  • The right to receive appropriate acknowledgement and recognition or to remain anonymous if desired.
  • The right to be assured that information about their donations is handled with respect and with confidentiality to the extent provided by applicable law.
    The right to be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
  • The right to ask questions when making a donation and to receive prompt, truthful and forthright answers.


Website Privacy Policy

Your privacy on the Internet is of the utmost importance to us, including your use of the Starkey Hearing Foundation Site. The Site, including the content and materials provided through the Site, is owned and operated by Starkey Hearing Foundation. Because we gather certain types of information about our users, you should fully understand our Privacy Policy and the terms and conditions surrounding the capture and use of information as it relates to your use of our Site. This Privacy Policy specifies:

  • What personal information we collect about you through our Site.
  • How the information is used and with whom it may be shared.
  • The choices available to you regarding the use of your data.
  • Our security practices to protect the misuse of your information.


Information Starkey Hearing Foundation Gathers and Tracks

We only have access to and/or collect information that you voluntarily provide us via our Site, any email you send us, or other direct contact from you. For purposes of this Privacy Policy, “Personal Information” includes all personally identifiable information that is specific to you (e.g., name, address, phone number, email address, etc.).

We collect the following information about you:

  • Information that you provide through optional, voluntary submissions. We collect this information to customize our features for individual users.
  • Information you may publicly provide through a message board or similar practice on our Site, or any information you may voluntarily provide to us by creating or setting up a public profile on our Site.
  • Information Starkey Hearing Foundation gathers through aggregated tracking is used to determine which areas of our Site users like and don’t like based on traffic to those areas. We do not track what you read, but rather how well each page performs overall. We collect this information in order to determine how to create the best experience for users.
  • We may collect information about you through your use of our Site with software application tools and data files, such as cookies, web log files, IP addresses, device state information, unique device identifiers, device hardware and OS information (“Usage Information”). You may be able to control such Usage Information through the control settings on your device.
  • We may collect and process information through our Site about the location of your device using GPS or other location technologies, such as sensor data from your mobile device providing information about nearby Wi-Fi access points and cellular network towers (“Location Information”). We use Location Information solely as necessary to analyze and improve our Site.


Please note that your election to remove our access to Personal Information, Location Information or Usage Information may impact the functionality of the Site. If you have any questions about our use of Personal Information, Location Information, or Usage Information, please feel free to contact us.

Use and Disclosure of Personal Information

We use your Personal Information as necessary to operate our Site and provide the content through our Site. In addition, we may use the information we collect about you, including any Personal Information you may provide to us and other information we collect in order to:

  • Personalize and enhance your experience while interacting with our Site.
  • Provide our Site to you and other users.
  • Respond to any questions you ask or to respond to the reason you contacted us. We do not share your Personal Information with any unaffiliated third party, unless necessary to respond to your request.
  • Monitor usage and interaction statistics on our Site, and/or through responses to our communications.
  • Perform data analytics for our internal business purposes.
  • Allow us to respond quickly and efficiently to your questions and your requests for information.
  • Communicate with you to request feedback or to notify you of changes to our Terms and Conditions and Privacy Policy.
  • Track use of our Site, investigate suspicious activity, and enforce our terms and policies, to measure and improve the operation and security of our Site, and your Personal Information.
  • Allow us to disclose your information to the extent permitted or required by law.


This information may also be provided to certain third party service providers as necessary to provide our Site and collect donations. Third party service providers may include software development, application and data hosting, wireless network services providers, payment processors, and any digital marketing services (collectively “Third Party Providers”). We are responsible for assuring that these Third-Party Providers comply with the terms of this Privacy Policy.

Except for our Third Party Providers, we will not share Personal Information, Usage Information, or Location Information with an unaffiliated third party without your prior authorization, unless doing so is necessary (1) to enforce this Privacy Policy, to comply with law, regulation or other legal processes or to protect the rights, property or safety of us or others, (2) to comply with a valid order or process from a public authority, (3) to protect against misuse or unauthorized use of our Site, (4) to detect or prevent criminal activity or fraud, or (5) in the event that Starkey Hearing Foundation or substantially all of our assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, in which case such information may be one of the transferred assets.

Your Rights

You may opt out of any future contact from us at any time. Depending on where you live, you may have certain legal rights under applicable law. For example, you may have the following rights:

  • Your right to Access – means that you can ask us for a copy of any Personal Information we hold about you.
  • Your right to Correct – if you believe that any of the Personal Information, we hold about you is incorrect or out of date, you have the right to correct such Personal Information by providing us with the correct up-to-date Personal Information.
  • Right to Erasure – you can ask us to delete the incorrect or out-of-date Personal Information and we will be happy to do so unless we are prevented from doing so by law or regulation. In certain circumstances you may also have the right to ask us to erase your Personal Information.
  • Right to Portability – you have the right to request a copy of your Personal Information in a commonly used and machine-readable format to be provided to you or to such other third party as you specify.
  • Right to Limit – you have the right to opt out of any ancillary use of your Personal Information (e.g., for marketing purposes).


Please contact us (as specified below) to request any of the above rights. Upon confirmation that you are making the request, we will confirm our obligations under applicable law. Please note that even if a request is made to delete your Personal Information, we may be permitted or required to retain a copy for our business and legal obligations as permitted or required under applicable law.


In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. § 6501.06 and 16 C.F.R. §§ 312.1 – 312.12, we do not knowingly collect information from children under the age of 13, nor does our Site target children under the age of 13. By using our Site, you represent that you are not younger than 13. Please contact us if you know or suspect that we have collected information from children under the age of 13 and we will take prompt measures to remove such information.


We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information, although it will enable us to relate your use of the Site to information that you have specifically and knowingly provided. The only Personal Information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. We use cookies to track user traffic patterns (as described above). You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive a warning message with each cookie. You do not need to have cookies turned on to use the Site.

Links to Other Websites and Services

The Starkey Hearing Foundation website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy, data collection, use and disclosure. You should review those policies when visiting those websites. Starkey Hearing Foundation has no responsibility for linked websites and is not responsible for the content of any such site. Starkey Hearing Foundation provides these links solely for the convenience and information of our visitors and cannot guarantee that those sites will not change without our knowledge. Inclusion of such links and frames on our Site does not imply our endorsement of the linked or framed sites or their content. Please note that we do not have any control over or responsibility for information you share about yourself on or through any websites outside of our Site; including any third-party websites accessed or linked through our Site. All such sharing of information and content is done at your own risk. Any concerns over the sharing of information on or with a particular website not owned by us should be handled by dealing directly with that website.


Starkey Hearing Foundation operates secure data networks protected by industry standard firewall and password protection systems and data security is implemented through appropriate physical, administrative, and technical safeguards we put in place to protect your Personal Information. Our security and privacy policies are periodically reviewed and enhanced as necessary. We restrict access to your Personal Information in our database to our authorized employees, agents, certain of our authorized business partners and/or authorized Third Party Providers as appropriate or necessary to provide the Site Unfortunately, no website, database, system, data transmission over the Internet or any wireless network can be guaranteed to be 100% secure or “hacker proof.” As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. You are also responsible for taking reasonable steps to protect your Personal Information against unauthorized disclosure or misuse.

Data Retention

We keep your Personal Information as long as needed to process your requests, to operate our business and provide our Site and the content on our Site, and as long as we are legally obligated to keep it. You have the right to ask us to delete your Personal Information at any time. While we will use reasonable efforts to delete your Personal Information, we may be required to retain such Personal Information as required by our systems or our legal requirements. Until we have deleted all of your Personal Information, we will continue to honor our privacy and security obligations related to your Personal Information.

Please note that in the event that we elect to de-identify your Personal Information, such de-identified information is no longer your Personal Information, and we may use such de-identified information, alone or in an aggregated basis to analyze our Site or as we deem appropriate.

Privacy Protections Outside of the United States

Your information may be stored and processed in the United States or any other country in which Starkey Hearing Foundation or its affiliates, subsidiaries, agents, or Third Party Providers maintain facilities. By using this Site, you consent to any such transfer of information outside of your country. Personal Information is processed according to the provisions of this Privacy Policy and the requirements of applicable law wherever the data is located. We may transfer Personal Information from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data; such contracts will conform to the standard clauses specified under the GDPR and we will remain liable for the protection of such Personal Information.

Contact Us

If you have any questions, comments or concerns about this Privacy Policy or your experience with our Site, please contact us as noted below:

Starkey Hearing Foundation
Telephone: 1-866-354-3254
Address: PO Box 41514, Minneapolis, MN 55441

Copyright © 2023 Starkey Hearing Foundation. All rights reserved.